Terms and Conditions

This is our Privacy Policy relating to our “Dekko” message and document exchange service (“Service”). Words used in our terms and conditions (“Terms”) have the same meaning as in this policy. If there is any inconsistency between the Terms and this Policy, the Terms will prevail.


What information we collect and hold

Personal Information

We will collect “metadata”, comprising your name, business or company name, phone number, email address, country of location and business website at time of registration. We will use your credit card details to process your payment but will not retain those details. We will not record your password or encryption key to use our service.

Non-Personal Information

We may also collect information to measure the number of visitors to our website, to assess user access patterns and otherwise to operate the website. We may use cookies or other similar technology for these purposes. By using our website or our service, you agree to our use of cookies and such other technology to collect such information. You can usually remove or block cookies (by altering the settings in your browser), but doing so may affect your ability to use the website. We may analyse and use this information for our marketing or statistical purposes as well as to improve the service to our users.

How and why we will collect, hold and use personal information

Registration and user-generated data will be stored in encrypted form in Dekko’s database. The registration data will be managed by the Dekko administrator and user data will be encrypted using the user’s private key which is not available to anybody else. Dekko’s audit log will store metadata for all user transactions such as logon, messages sent/received and document upload/download. A user’s registration data will be subject to verification on login and we may inform a user if unusual activity is detected.