Dekko implementation can be done in with varying degrees of involvement on Dekko’s behalf, depending on your business needs and internal resources, or with no involvement at all.
The most full-featured and simple way to implement Dekko is the Dekko web application, which can be even be done by users of low computer proficiency.
- Create a Dekko account if you don’t have one already.
- Request a Tenancy to be created by Dekko
- Create a Circle in the Tenancy with your business name and logo, and adjust the invite message with any specific information pertinent to your users.
- Add your users to the Circle. For general internal communication, the “invisible to external” member type is recommended, and no non-employees should be added. For any internal-external communication or internal communication around specific topics, it is recommended that a separate circle is established containing the relevant parties, and member types are used were appropriate.
All non-business communication can be done in the “public” circle (this can be disabled in the Tenancy manager).
If you are experiencing issues accessing Dekko or any applications within Dekko, you may need to speak with your IT department to have the Dekko URL whitelisted on your network firewall to allow full accessibility.
To do so, you simply need to add the address *.dekko.io to the firewall’s whitelist. For further information on this you will need to discuss it with your IT support.