Question 1

Can citizens send us footage without an account?

Accepted Answer

Yes. Share a submission link or QR code. Witnesses upload straight into the case with no account, and they see only what they send.

Question 2

Can partner agencies send files without seeing the case?

Accepted Answer

Yes. Contributors upload through the same secure link. They get no view of the case, your agency environment or other submissions.

Question 3

Can contributors send a message with their files?

Accepted Answer

Yes. Citizens and partner agencies can send messages along with their files through the submission link.

Question 4

Can we upload a full phone extraction?

Accepted Answer

Yes. Full phone extractions and forensic images upload exactly as they came off the device.

Question 5

Can we upload files over 50 GB?

Accepted Answer

Yes. There are no file size or format limits. Use the desktop app for 50 GB+ files, and Express Upload bundles large batches into one transfer.

Question 6

Can we store and share 3D scene scans?

Accepted Answer

Yes. Point clouds and laser scans of a scene are stored and shared alongside the rest of the case.

Question 7

Can we tag cases by agency and incident type?

Accepted Answer

Yes. Tag each case with attributes such as case number, incident type, lead agency and investigator, then filter on any of them.

Question 8

Can we make some attributes mandatory?

Accepted Answer

Yes. Make attributes mandatory wherever you need them, so no case is created without them.

Question 9

Can we tag individual files inside a case?

Accepted Answer

Yes. Tag the files inside a case with content attributes, then search on them.

Question 10

Can we avoid opening the same case twice?

Accepted Answer

Yes. You get a warning before creating a duplicate case with a matching attribute.

Question 11

Can each role see the details that matter to them?

Accepted Answer

Yes. View profiles control which case attributes are shown for each role, such as investigators.

Question 12

Can we export our case list?

Accepted Answer

Yes. Export the case list as a CSV whenever you need it.

Question 13

Can we watch footage without downloading it?

Accepted Answer

Yes. Play hours of body-worn, CCTV, dash-cam and interview footage in the browser.

Question 14

Can we get a transcript of body-worn video?

Accepted Answer

Yes. Dekko Edge AI writes timestamped, speaker-attributed transcripts on authorized devices, with each line linked to its moment in the recording.

Question 15

Can we fix who said what in a transcript?

Accepted Answer

Yes. Speaker detection labels each voice, and you can reassign any line to the right speaker.

Question 16

Can we translate an interview into English?

Accepted Answer

Yes. Translate speech in 24 languages into English and review the original and the translation line by line.

Question 17

Can we jump to the moment something was said?

Accepted Answer

Yes. Search the transcript and play from any line, with timeline navigation.

Question 18

Can we find the moment glass broke?

Accepted Answer

Yes. Sound detection flags sounds such as breaking glass with timestamps on the recording's timeline.

Question 19

Can prosecutors open evidence without waiting for a copy?

Accepted Answer

Yes. Give the district attorney's office access to the case. They open the evidence they've been given instead of requesting it and waiting.

Question 20

Can we decide who can view or download each file?

Accepted Answer

Yes. Permissions by user, group, agency and case decide who can view, download or share, down to the file and folder.

Question 21

Can we share with a whole group at once?

Accepted Answer

Yes. Share a case with groups or individuals, and every share is recorded.

Question 22

Can we share every case that matches a filter?

Accepted Answer

Yes. Share every case that matches a filter with an access group in one step.

Question 23

Can each agency keep control of its own cases?

Accepted Answer

Yes. Each agency keeps control of its own cases. Everyone else gets the access they've been given, and nothing more.

Question 24

Can we stop handing over hard drives and USBs?

Accepted Answer

Yes. Evidence stays in the platform, never on removable media. People get access, so no copies change hands.

Question 25

Can we disclose to defense counsel without a drive changing hands?

Accepted Answer

Yes. Defense counsel gets access to the evidence in the disclosure, from the same record everyone else works from.

Question 26

Can we show what was disclosed and when?

Accepted Answer

Yes. Every view, download and change to access is logged against the file, so you can show what was made available and when.

Question 27

Can we show who handled each file?

Accepted Answer

Yes. Export the case's full audit trail as CSV and show who handled each file, and when, from collection to disclosure.

Question 28

Can we keep an audit trail nobody can edit?

Accepted Answer

Yes. Audit trails on every file and case are immutable.

Question 29

Can evidence stay with its case for as long as the case lasts?

Accepted Answer

Yes. Files are kept for the life of the case, stored once in the form they were collected.

Question 30

Can we keep our evidence in the US?

Accepted Answer

Yes. DekkoDEMS is hosted in the US, in the cloud, with no hardware for your agency to run.

Question 31

Can we retire our evidence servers?

Accepted Answer

Yes. There's no hardware to buy, patch, back up or replace. Evidence moves from USB drives and server rooms into one cloud platform.

Question 32

Can DekkoDEMS help us meet CJIS?

Accepted Answer

Yes. DekkoDEMS helps agencies meet the FBI CJIS Security Policy for handling criminal justice information, with the controls it calls for already in place.

Question 33

Can user accounts use two-factor authentication?

Accepted Answer

Yes. Two-factor authentication is available on user accounts.

Question 34

Can every agency in our county work from one record?

Accepted Answer

Yes. Yes. Police, the sheriff's office and the county attorney's office in Weber County already work from controlled evidence records in DekkoDEMS.

Can DekkoDEMS do that?Yes.

Collecting

Organizing

Reviewing

Sharing

Disclosure and court

Platform

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