Fertility clinics · Donor registers · Counselors
Release donor information with counseling, and only to the person it belongs to.
Clinics and donor registers release donor information to donor-conceived people at View only, often alongside a counseling session in a secure meeting. Other people's details are redacted, and access ends on the date you agree.

- Counseled release
- Alongside a secure meeting.
- Others redacted
- Third parties' details removed.
- View only
- Read in the browser.
- Access ends
- On the date you agree.
Why donor information needs care
Donor information can change how someone understands their family, and records often include other people's details.
Today
- Information posted or emailed
- Released without support
- Other people's details blacked out on paper
- No record of who has read it
With DekkoCORE
- Released in the browser, at View only
- Alongside a counseling session
- Third parties redacted in the PDF
- Every view recorded
How it works in DekkoCORE
One release, from preparing the information to access ending.
Step 1
Prepare the release
Put the donor information for the person in their own folder.
- Hub folders
Step 2
Redact third parties
Redact other people's details from the PDFs. The originals are kept.
- Redaction
Step 3
Arrange counseling
Hold the counseling session in a secure meeting, with the information ready to go through together.
- Meetings
Step 4
Share at View only
Share the information with the person at View only, so they can read it again.
- View only
Step 5
Set when access ends
Agree how long they can come back to it, and set that as the expiry date.
- Access expiry
Who gets what access
A typical release. You can change anyone's access at any time.
Clinic or donor register
Full permissions
Prepares and redacts the information.
Counselor
View only
Goes through the information in the session.
Donor-conceived person
View only, until an agreed date
Reads the information in their own time.
Everyone else
Not shared
Can't see the release is there.
The bars show a permission level, from Listing only (one bar) to Full permissions (seven).
Questions
Can the person keep a copy?
If you agree, change their access to Download so they can keep the information.
Does redaction work on scanned records?
Redaction works on PDFs. A search finds words in a PDF's text, so scanned pages without a text layer need to be redacted by hand.
Is the counseling session recorded?
Only if you choose to record it. Agree that with the person first.
Do they need an account?
Yes. They're invited by email and sign in, so only they can open the information.
Where is the information stored?
DekkoCORE is hosted in-country, in Australia, the United States or Canada.
Releasing donor information?
Tell us how donor information is released today. We'll show you a counseled release in DekkoCORE.