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Fertility clinics · Donor registers · Counselors

Release donor information with counseling, and only to the person it belongs to.

Clinics and donor registers release donor information to donor-conceived people at View only, often alongside a counseling session in a secure meeting. Other people's details are redacted, and access ends on the date you agree.

A DekkoSecure video meeting with three participants and a group chat panel
In DekkoCOREA secure meeting, for a counseled release.
Counseled release
Alongside a secure meeting.
Others redacted
Third parties' details removed.
View only
Read in the browser.
Access ends
On the date you agree.

Why donor information needs care

Donor information can change how someone understands their family, and records often include other people's details.

Today

  • Information posted or emailed
  • Released without support
  • Other people's details blacked out on paper
  • No record of who has read it

With DekkoCORE

  • Released in the browser, at View only
  • Alongside a counseling session
  • Third parties redacted in the PDF
  • Every view recorded

How it works in DekkoCORE

One release, from preparing the information to access ending.

  1. Step 1

    Prepare the release

    Put the donor information for the person in their own folder.

    • Hub folders
  2. Step 2

    Redact third parties

    Redact other people's details from the PDFs. The originals are kept.

    • Redaction
  3. Step 3

    Arrange counseling

    Hold the counseling session in a secure meeting, with the information ready to go through together.

    • Meetings
  4. Step 4

    Share at View only

    Share the information with the person at View only, so they can read it again.

    • View only
  5. Step 5

    Set when access ends

    Agree how long they can come back to it, and set that as the expiry date.

    • Access expiry

Who gets what access

A typical release. You can change anyone's access at any time.

  • Clinic or donor register

    Full permissions

    Prepares and redacts the information.

  • Counselor

    View only

    Goes through the information in the session.

  • Donor-conceived person

    View only, until an agreed date

    Reads the information in their own time.

  • Everyone else

    Not shared

    Can't see the release is there.

The bars show a permission level, from Listing only (one bar) to Full permissions (seven).

Questions

Can the person keep a copy?

If you agree, change their access to Download so they can keep the information.

Does redaction work on scanned records?

Redaction works on PDFs. A search finds words in a PDF's text, so scanned pages without a text layer need to be redacted by hand.

Is the counseling session recorded?

Only if you choose to record it. Agree that with the person first.

Do they need an account?

Yes. They're invited by email and sign in, so only they can open the information.

Where is the information stored?

DekkoCORE is hosted in-country, in Australia, the United States or Canada.

Releasing donor information?

Tell us how donor information is released today. We'll show you a counseled release in DekkoCORE.